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Terms and Conditions
(Please ensure that you read and understand these conditions.)
1. Contract: Your approval for work to commence shall be deemed a contractual agreement between you and 9IT. Approval for work to commence and payment of the advance fee indicate that you accept the terms and conditions outlined in this document.
2. Quotations: The price quoted to you is for the work agreed to on the quotation only. No provision is made in this quote for your changes, revisions or overtime. Should you decide that changes are required after work on the website commences, additional charges may have to be negotiated. No creative work will commence without an official written order or signed estimation.
3. Intellectual Copyright: We will hold intellectual copyright of any material, including original images created for you until payment of the final invoice. At this time we will transfer this intellectual copyright to you.

Source code will remain the property of 9IT and may not be redistributed in any way. Any reproduction or redistribution of the Source Code is expressly prohibited by law.

Where you provide images, text, animations or any other content for your website, you are legally responsible for ensuring that this material does not infringe any copyright.

Certain images provided by us in the construction of the website may have been purchased under licence from stock image suppliers. These images are generally only licensed for use on a single website and may not be used in publicity material.
4. Registration Charges: You are required to meet all third party costs arising from the registration of a domain name. Where we have registered a domain name on your behalf, we agree to transfer this domain name to you immediately upon request and without charge.
5. Website Promotion: We are not responsible for the on-going promotion of your website. However, we are able to promote the site on an ongoing basis once a separate contract has been drawn up.
6. Cancellation: Should you wish to cancel at any point during the process, you shall remain liable for the work that has taken place and shall be invoiced accordingly.
7. Provision of Website Content: Where progress in development is delayed as a result of the required information not being provided, we reserve the right to impose a surcharge of up to 25%. If the job involves Search Engine Optimisation, we require the text content for the website in advance so that the SEO can be planned and completed efficiently.

If you agree to provide us with the required information and subsequently fail to do within four weeks of project commencement, we reserve the right to close the project and the balance remaining becomes payable immediately.

PLEASE DO NOT GIVE US THE GO-AHEAD TO START UNTIL YOU ARE READY TO DO SO.
8. Conceptualising: Website concepts can include site mock-ups, graphics and design proposals. In most cases, we will provide you with two mock-ups. You must ensure that we have your preferred colour scheme and design requirements beforehand. Failing this, we will design the website appropriately but if it is not to your taste, we may not be able to rework the website without additional charges.
9. Travel Time and Expenses: We reserve the right to charge a fee for travelling time at our normal consultancy rates. Likewise, we reserve the right to charge for travelling expenses based on 5% of the final quote. Note: There will be no charges for travelling time or expenses incurred before approval for work to commence is given.
10. Payment: Payment is currently accepted by cheque or bank transfer in South African Rand (ZAR), unless otherwise agreed. You will be liable for a 'returned cheque' charge if a cheque is returned by the bank as unpaid for any reason. Credit card payments are not accepted for the time being. You will be liable for all creative and material costs should the project be terminated or changed to a new direction at any point.

Advance Payment: An advance of 50% of the total cost of the project is required before work can commence. After work commences this is non-refundable. Payment of any balance will be due within 30 days of final invoice date. Full publication of the Web Pages may take place only after full payment has been received. Any material previously published may be removed if payment is not received. When this occurs a minimum charge of R250.00 will be required to have the site restored.

Late Payment: Accounts that have not been settled within seven days of our final reminder will incur a late payment charge of 10% of the amount outstanding. You will also be charged statutory interest of 8% above the reference rate (fixed for the six month period within which date the invoices became overdue) pursuant to the late payment legislation.
11. Future Support: The website is provided to and accepted by you as a fully functioning, completed work. We are not responsible for future support. Upon request, this support can normally be provided for an agreed fee.
12. General: These terms and conditions will be governed by the laws of South Africa. 9IT may revise these terms at any time by updating this posting.
Copyrighted 2009 | 9IT.co.za | Terms & Conditions
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